Q: Do you have a product guarantee?
A: Our consumers depend on us. Safety is Floating Swimwear's top priority. Every year, our suits are tested by independent laboratories that verify the stability, dependability, and reliability of our products. No one is more critical of our products than we are. We pride ourselves on quality. All our suits are made with the best material available. We stand behind the construction of our products 100%. It's our commitment to excellence, customer service and quality that sets us apart from our competition.
Q: Do you have a return policy?
A: All of our products can be exchanged or refunded with a receipt within 30 days of purchase. If you are not completely satisfied with the product for whatever reason within 30 days simply call our customer service department at 800-705-1959 for return authorization instructions.
Q: What is the difference between Deluxe 2 N 1 and the
Premium 1 Piece suits?
A: There is one
main difference. The Deluxe suit combines our
patent pending “on/off technology” – the
vest attaches to the shorts with a buckle on each side. You can
remove the vest on both the girls and boys suits so when your
child is done playing in the water simply remove the vest and
they can run and play in a full bathing suit. The girls Deluxe
comes with bikini bottoms & bikini top. The boys suit comes
with a detachable vest and elastic waist shorts.
Q: What
is the difference between the Premium 1 Piece and the Original
1 Piece?
A: There are two main differences.
The first difference is the Premium line has an easy access zipper
down the back of the suit to make it easier for parents to help
get the vest on the child. And the second difference is that
the foam design is different. But regardless of the design of
the suit – all
Float Wear suits are made of quality construction, stretchable
fabric and comfortable.
Q: Can my child learn to swim in this suit?
A: Yes, these suits
are designed for maximum mobility. We
recommend that parents work with their child to help
them learn how to swim and balance in the water.
Q. How long will the suits last?
A. Actually, if you follow
the cleaning and wear instructions that come with the suit,
your child will probably out grow the suit first.
Q. How do I order?
A. You can order online
from the site using a major credit card/debit card or you
call us, fax us or mail us your order. Click
here to order online or download
and print the order form.
Q. Are the suits US Coast Guard Approved?
A. Not at this time.
We are in development of a new line
of Coast Guard Approved suits.
